Privatlivspolitik

Subscription terms and general terms

Subscription terms and general terms

1. Generelt

Company name: Relion ApS
Adress: Nørrebrogade 44, 8000 Aarhus C
VAT-nr: DK38921746
Phone: (+45) 24835513
E-mail: relion@relion.dk 

Relion.dk (Relion ApS, hereinafter Relion) develops and offers software for shift planning and HR-related tasks. Our mission is to make it easier to be a leader for part-time employees, as well as increase employee satisfaction. All subscription payments at Relion are made with payment cards offered by Visa (including Visa / Dankort) and MasterCard. Fee related to the card payment is 100% borne by Relion and is thus included in the product price.

Relion offers both subscription payment per. month and per. year. The prices in force at any given time can be found at relion.dk/en/prices/. If you choose to pay annually, you as a customer get a discount on the subscription price, in return you commit to one year. The terms of termination are described in Section 6.

At Relion, you get a 14-day free trial with access to all of Relion’s PRO features. Within this period, you as a customer can at any time cancel the subscription in question free of charge by contacting Relion via Relion support or at relion@relion.dk.

Relion reserves the right to change the content of the website at any time without prior notice.

Relion’s system is offered exclusively online to business customers, which is why our product, terms and conditions are only related to business-to-business.

 

2. When we withdraw the money 

We withdraw the money on the date you make your purchase. If you make the purchase before your free trial period has ended, we will not deduct the money until your free trial period has expired. The date of the subscription payment depends on which settlement period you as a customer have chosen.

If you as a customer have chosen an annual settlement period, the subscription payment will decrease each year on the date of purchase. If you as a customer have chosen a monthly settlement, the subscription payment will fall on the month of your purchase.

 

3. Receipt

All receipts related to confirmations, changes or terminations of your subscription are sent via e-mail. All receipts are sent to the e-mail that is provided in connection with the creation of your user profile on relion.dk, or the one that you may. subsequently updated / changed your user profile.

 

4. Cardholder’s liability

As a customer and cardholder, you are responsible for ensuring that your card information is correct and up-to-date, and that you are authorized to use the payment card in question.

You are liable as a customer for the selected subscription until it is terminated.

 

5. Updating card information

If you as a customer change payment card or your payment card expires or is otherwise invalidated, it is your responsibility to update the card information at Relion. As a customer, you are responsible for ensuring that the updated card information is correct and that you are authorized to use the payment card in question.

 

6. Termination of the subscription and lock-in period.

If you as a customer have chosen to settle the subscription payment monthly, you have committed for one month. If you as a customer have chosen to settle the subscription payment annually, you have committed for 12 months.

If you cancel the subscription during the lock-in period, you will have access to Relion’s software until the end of the lock-in period and no additional subscription fee will be charged at the end of the lock-in period.

The termination must be made in writing via email (relion@relion.dk) or in Relion’s support, and the termination is only valid when you have received confirmation from Relion.

 

7. Prices and conditions

The current prices and terms for a product are specified under relion.dk/en/prices/. Subscriptions with annual settlement are charged prior to one year at a time. Subscriptions with monthly settlement, are charged prior to one month at a time.

All subscriptions and subscription payments will be automatically renewed, unless the subscription has been canceled, cf. section 6.

All subscriptions, regardless of settlement method, are charged per. user in groups of 5. For example, if you have 13 users in the system and want to use Relions PRO, you will be charged for 15 users. The creation of users takes place in the system.

All subscription payments will be made via QuickPay ApS and Clearhaus A / S.

 

8. Right of withdrawal  

During the free trial period, cf. Point 1, you can cancel the subscription in question at any time free of charge by contacting Relion via Relion’s support or at relion@relion.dk. Relion’s system, product and services are offered exclusively digitally, cf. Item 1 to corporate customers. Therefore, as a customer, you do not have a right of withdrawal outside the free trial period.

 

9. Delivery terms

Relion considers the product to be delivered as soon as you as a customer have gained access to Relion’s PRO product.

 

10. Accept of subscription terms

When you as a customer accept these subscription terms, you accept that Relion may charge the applicable amount, cf. Item 7, for the use of Relion’s products. You also accept that Relion may charge the applicable amount for each settlement period until the subscription is terminated, cf. Item 6.

 

11. Limitation of liability

Notwithstanding any conflicting terms in these subscription terms, Relion is in no way liable for any loss or damage attributable to use for any other purpose or for use in and outside Denmark. The customer must indemnify Relion to the extent that Relion may be liable for such loss or damage.

 

12. Responsibility

Each party is liable for its own actions and omissions under applicable law with the limitations that follow from these subscription terms. Relion is responsible for product liability in respect of products to the extent that such liability follows from mandatory legislation. The customer must indemnify Relion to the extent that Relion may incur product liability in addition.

Relions software is delivered “as is”, that is, as it works at all times. For maintenance reasons, the customer’s access to the system may be closed for short periods.

Notwithstanding any conflicting terms in these subscription terms, Relion shall not be liable to Customer for indirect losses, including loss of production, sales, profits, time or goodwill, unless caused intentionally or through gross negligence. Possibly. claims can in no case exceed the customer’s amount paid to Relion.

Notwithstanding any conflicting terms in these subscription terms, Relion is not liable to the customer for non-fulfillment of obligations that can be attributed to force majeure. The discharge lasts as long as force majeure lasts. Force majeure is considered to be matters that are beyond Relion’s control and that Relion should not have foreseen at the conclusion of the agreement. Examples of force majeure are unusual natural conditions, war, terror, fire, flood, vandalism and labor disputes.

 

13. Changes

Relion reserves the right to change and update these terms, as well as information of rights. These terms will be available at any time on Relion’s website. If as a visitor, customer, el. has used Relion’s system or visited Relion’s website, it is considered your acceptance of the changed terms.

 

14. Misuse

Relion reserves the right to close the customer’s access to Relion’s system if there is reason to believe that the product is being misused.

 

15. Intellectual property rights

The full ownership of all intellectual property rights relating to products and related services, including patents, designs, trademarks and copyrights, belongs to Relion.